Conditions of sale

Introduction

Welcome to www.ferrantinet.com (hereinafter, the "Site"). Access to and use of the Site are governed by these Terms and Conditions of Use (hereinafter, the "Terms"). By using the Site, you fully accept the Terms outlined herein. If you do not agree with these Terms, please refrain from using the Site.

General Information

  • Site Owner: Ferranti srl Unipersonale
  • Registered Office: Via Vicinato 43, Frazione Fratta, 06036 Montefalco (PG), Italy
  • VAT and Tax Code: IT03714890542
  • Contact Information:

Definitions

  1. Online Sales Contract: Refers to the sales contract related to the movable goods offered by the Supplier, concluded between the Supplier and the Buyer through telematic tools organized by the Supplier.
  2. Buyer: The individual consumer who makes a purchase.
  3. Supplier: Ferranti srl Unipersonale, the entity listed above, and the provider of informational services.

Target Audience

The Site is intended for consumers, professionals, minors, and businesses. There are no age restrictions for accessing and using the Site. However, services intended for minors do not require parental or guardian consent, as no dangerous or adult-exclusive products are sold.

Content Rights

All content present on the Site, including texts, images, and videos, is the property of Ferranti srl Unipersonale. Users may upload or publish content on the Site, provided that such content is legal and will be pre-screened by Ferranti srl Unipersonale. The use of Site content is not permitted unless expressly authorized by the company.

Product Presentation

Ferranti srl Unipersonale reserves the right to modify technical information or make changes and improvements to products without prior notice. Product images are illustrative and not binding. Prices for modular products assembled in series may include a discount.

Object of the Contract

This contract governs the distance sale of movable goods offered for sale on the Site www.ferrantinet.com.

Contract Formation and Effectiveness

The contract between the Supplier and the Buyer is concluded exclusively via the Internet at www.ferrantinet.com. By following the indicated procedures, the Buyer formalizes the purchase proposal, making the contract effective according to these Terms.

Conclusion and Effectiveness of the Contract

The purchase contract is concluded through the accurate completion of the order form and the consent to purchase manifested by online approval, always preceded by the display of an order summary. This summary is printable and must include:

  • The details of the buyer and the order
  • The price of the purchased goods
  • Shipping costs and any additional charges
  • Payment methods and terms
  • The address where the goods will be delivered
  • Delivery times

Upon receiving the order, the Supplier sends the Buyer a confirmation email summarizing the order details mentioned above. The contract is not considered perfected and effective between the parties if the above conditions are not met.

Business Model, Payments, and User Rights

Services offered on the Site can be both free and paid. For paid services, we accept the following payment methods:

PayPal and PayPal in 3 Installments

  • Pay securely using your PayPal account.
  • With PayPal in 3 Installments, you can split your payment into three convenient monthly installments with no interest (subject to PayPal approval).

Credit Cards

  • We accept cards from the following networks: Mastercard, Visa, and American Express.

Bank Transfer in Advance

  • Account Holder: Ferranti srl Unipersonale
    Bank: Intesa Sanpaolo S.p.A. - Borgo Trevi Branch
    IBAN: IT38E0306938720000000850425
    BIC/SWIFT: BCITITMM (for payments from abroad)
    Reference: Please include your order number or the name of the order holder.
    Note: After making the bank transfer, please send a copy of the receipt to [email protected], referencing your order.

Our services include both free and paid offers. We do not offer subscriptions, one-time services, or in-app purchases. Our refund policy complies with the law and our Returns page. Users have specific rights regarding payments in accordance with current regulations.

Prices

All product prices displayed on the Site are in euros and include VAT and any other applicable taxes. Shipping costs and any additional charges will be communicated via email.

The prices listed are those present on the product page, which, when added to any other products and shipping costs, make up the final purchase price. The prices indicated at the time of purchase confirmation remain valid. Should they be modified before payment or delivery, no adjustment will be made to the customer.

Product Availability

The Supplier commits to processing and fulfilling orders without delay. In case of stock depletion, the Buyer will be notified via email whether the product is no longer available or the waiting time to obtain it.

Delivery Times and Methods

The Supplier will deliver the ordered products using the methods chosen by the Buyer or indicated on the website and confirmed in the order confirmation email.

Shipping times for international orders are 10-15 days from the order date. If the Supplier is unable to ship within this period, the Buyer will be promptly notified via email.

Shipping costs are calculated based on the weight and volume of the goods and are indicated after adding the items to the cart. Shipping costs vary depending on the destination country and the weight for international deliveries.

Advertising

The Site does not display advertisements nor use third-party advertising networks. Consequently, users do not have the option to control advertising preferences or opt out of targeted advertising.

Common Provisions

Users must comply with applicable laws while using the Site. In case of disputes related to an online purchase, you can use the European Online Dispute Resolution (ODR) platform available at the following link: ODR Platform. The competent jurisdiction for any disputes is the Court of Spoleto (PG).

Age Limits

There is no minimum age required to use the services offered on the Site. However, if a user registers, we may verify the age only if necessary. There are no services or sections of the Site reserved for specific age groups.

Permitted Use

Users are required to use the Site in accordance with applicable laws. Prohibited behaviors include spam, defamation, and infringement of intellectual property rights. Acceptable use guidelines follow what is established by law. Violations by users will be handled in accordance with current regulations.

Disclaimer, Limitation of Liability, Indemnification

Ferranti srl Unipersonale commits to providing services "as is" but does not offer explicit or implicit warranties regarding the accuracy or reliability of the content. The products offered are handcrafted and may present minor imperfections or slightly differ from what is depicted on the Site or in the photos. Ferranti srl Unipersonale limits its liability for any damages or losses incurred by users arising from the use of the Site and its services. Users agree to indemnify the company against any claims arising from their use of the Site.

Warranty

Ferranti srl Unipersonale declares that the products delivered are compliant with those presented and described on the Site and that product images are for illustrative purposes only and not binding.

All products from Ferranti srl Unipersonale are covered by the legal warranty of 24 months for conformity defects. A conformity defect exists when the product is not suitable for its intended use, does not match the description, or lacks the qualities and/or performances promised by the seller and typical of the sold product, or the specific qualities and performances requested by the consumer when these have been subject to a specific agreement between the parties. Any obvious defects must be reported by the Buyer as provided by Legislative Decree No. 206 of 2005, Article 132.

To avail of assistance, the Buyer must retain the invoice (or the delivery note) received along with the purchased goods. The warranty is personal and will therefore apply only to the original buyer. Any product defect must be reported in writing by the Buyer and documented with related photographic material within the legal term at the time of reshipping the defective product, which must be previously authorized by Ferranti srl Unipersonale.

Ferranti srl Unipersonale reserves the right to verify the actual existence of the defect reported by the Buyer and offers the Buyer the discretion to choose between the compensation methods indicated in the return conditions. The request will be processed only if the returned package contains the following documents: purchase invoice or receipt, order number and date, detailed description of the reported defect, identification tag, and packaging.

The warranty is excluded in cases of defects or malfunctions of the products caused by atmospheric and natural events, accidental damage or breakage, improper or negligent use of the product, failure to follow installation/operation/maintenance instructions and indications. It is also excluded for defects and malfunctions attributable to normal wear and tear.

Contract Storage

Pursuant to Article 12 of Legislative Decree No. 70/2003, the Supplier informs the Buyer that every order sent is stored in digital/paper form on the server and at the Supplier's registered office according to confidentiality and security criteria.

Communications and Complaints

Written communications directed to the Supplier and any complaints will only be considered valid if sent to:

In the registration form, the Buyer indicates their residence or domicile, phone number, or email address to which the Supplier's communications should be sent.

Assistance

For any questions or need for assistance regarding the Terms and Conditions of Use, you can contact us via:

Legal References

These Terms and Conditions of Use comply with Articles 52 to 59 of the Consumer Code (Legislative Decree No. 206/2005 and subsequent amendments).